Hey there, folks! Need to get in touch with Okinus, but not sure how. You’re in the right place!
Reaching out to Okinus is a breeze! Call them at 800-472-1334, email information@okinus.com, or use their live chat. They’re also active on social media, so you’ve got plenty of options!
Stick around to find out the nitty-gritty of contacting Okinus customer service. We’ll walk you through the steps for their live chat feature so you can get the help you need pronto!
How to Contact Okinus Customer Service?
Got a question about Okinus’ lease-purchase programs? Or maybe you’re facing an issue with billing? Whatever it is, Okinus customer service is here to help.
Method 1: Contacting Okinus Customer Service via Live Chat
So, you’re a fan of instant messaging? Good news! Okinus has a live chat feature that’s super easy to use.
Step 1: Visit Okinus Homepage
First things first, head over to the Okinus website.
Step 2: Locate the Send Message Button
Once on the homepage, look for the Send Message button. It’s your gateway to instant help.
Step 3: Fill in Your Details
A chat interface will pop up after clicking the Send Message button. Fill in your details as prompted.
Method 2: Contacting Okinus Customer Service via Phone
If you’re more of a talk-on-the-phone person, Okinus has got you covered. With a quick call, you can sort out any issues or get answers to your questions.
Just dial their general customer service number at 800-472-1334.
The best part? They’re available Monday to Friday from 9:00 AM to 8:00 PM, Saturdays from 10:00 AM to 8:00 PM, and Sundays from 1:00 PM to 7:00 PM.
Remember to be clear, concise, and respectful during the call for a smooth experience.
Other Important Numbers
Account Inquiries: 844-924-3009
Apply Today: 844-450-0221
Method 3: Contacting Okinus Customer Service via Email
If you prefer putting things in writing, Okinus is just an email away at information@okinus.com. They’re responsive and available from Monday to Friday, 9:00 AM to 8:00 PM.
For Instance
Subject: Urgent: Issue with My Account
Dear Okinus Support Team,
I’ve tried resolving my billing issue through live chat but haven’t had any luck. Could you please assist me? I look forward to your prompt response.
Best regards,
[Your Name]
Method 4: Contacting Okinus Customer Service via Social Media
Hey social media-savvy folks, did you know you can reach Okinus on your favorite platforms? You can find them on Facebook, Twitter, LinkedIn, and Instagram.
Example on Twitter
Hey @OKINUS, I’ve emailed and called but still no resolution on my account issue. Can you help me out here? #CustomerService
So there you have it! Whether you’re a writer, a talker, or a tweeter, Okinus has a way for you to get in touch.
How Do I File a Complaint With Okinus?
If you need to file a complaint with Okinus, you have several options: phone, email, and regular mail.
For email, send your concerns to information@okinus.com. If you prefer snail mail, the address is
147 W Railroad St S
Pelham
GA 31779
USA
Ensure to include all relevant details and supporting documentation to strengthen your case.
How Do I Contact a Human at Okinus?
Speaking to a human at Okinus can be more effective for resolving complex issues.
Call their general customer service at 800-472-1334 or account inquiries at 844-924-3009. While you may initially connect with an automated system, follow the prompts to speak to a human.
Live chat is also available, with typical wait times being quite reasonable.
Final Thoughts
Whether it’s by phone, email, or social media, Okinus offers multiple avenues to get the assistance you need.
Their customer service is accessible and responsive, making it easier for you to resolve any issues or get answers to your questions.
