Need to get in touch with Deriv for financial cosultations? You’re in the right place. So grab a seat, and let’s dive into how you can reach out to them. It’s as easy as pie!
Contacting Deriv is a breeze! You can reach them via live chat, phone (356-9957-8341), email (complaints@deriv.com), or social media. Just dial their number, click on the chat icon, or send an email, and you’ll be connected to a friendly representative ready to assist you.
Curious about the different methods to contact Deriv for customer support and assistance? Read on to discover step-by-step instructions on reaching them via phone, chat, email, or social media.
How to Contact Deriv Customer Service?
When seeking assistance or resolving an issue, contacting Deriv’s customer support is essential.
Their team is always ready to help, whether it’s an inquiry about products or services, feedback, complaints, or billing queries. Let’s explore the various ways you can connect with them.
Method 1: Contacting Deriv Customer Service via Live Chat
It’s a quick and convenient way to get the answers you need. Here’s how you can interact with Deriv via their live chat:
Step 1: Visit the Contact Page
Go to Deriv’s contact page on their website. Look for the chat icon, usually at the screen’s bottom right corner.
Step 2: Click on the Chat Icon
Once you’ve found the chat icon (bottom right corner of the screen), click on it. A chat window will pop up, ready for you to start the conversation.
Step 3: Type in Your Information
In the chat window, type your details and press Start the chat button.
Step 4: Enjoy the Conversation
A Deriv representative will respond shortly to assist you.
That’s it! You’re now chatting with a Deriv representative. Feel free to ask anything, and they’ll be happy to help.
Method 2: Contacting Deriv Customer Service via Phone
Sometimes, a phone call is the way to go. Deriv understands that, and they’ve made it easy for you to reach them by phone. Here’s how you can connect with Deriv’s customer service through a call.
Dial 356-9957-8341 (WhatsApp available) and you’ll be connected to a Deriv representative. When speaking with the representative, maintain a clear and concise conversation.
Be respectful and provide specific details to ensure a smooth experience.
Method 3: Contacting Deriv Customer Service via Email
You can send your inquiries or concerns to complaints@deriv.com. Whether it’s a detailed question or feedback, Deriv’s email support is there for you.
For instance, if you have a specific issue that requires attention, draft an email to complaints@deriv.com.
Be polite, clear, and concise in your message, and remember to include all relevant details. A subject line like Urgent Assistance Required for Account Issue can help convey the urgency.
Method 4: Contacting Deriv Customer Service via Social Media
Deriv is active on various platforms and ready to engage with you. You can contact Deriv on Facebook, Twitter, LinkedIn, Instagram, YouTube, and TikTok.
For example on Twitter:
Hi @Derivdotcom, I’ve tried reaching out via email and phone about an issue with my account but haven’t received a response. Can you please assist me? My account number is XXXX. Thank you!
Deriv’s customer service is accessible through various channels, each offering a unique way to connect. Whether it’s a phone call, email, live chat, or social media, Deriv is ready to assist you.
How Do I File a Complaint With Deriv?
Filing a complaint with Deriv is straightforward. You can raise your concerns via phone at 356-9957-8341, email at complaints@deriv.com,.
Also, you can send written mail at Deriv Technologies Limited, Suite 1, Ground Floor, Block D, Apex, Forbury Road, Reading RG1 1AX. Include specific details and evidence to make your complaint effective.
How Do I Contact a Human at Deriv?
Talking to a human at Deriv can be more beneficial for resolving complex issues. You can reach a human representative through live chat or phone at 356-9957-8341.
Furthermore, Live chat support is accessible, with the usual wait times. Fil out your details and connect with an representative.
Final Thoughts
Deriv offers various channels to connect with their customer support, catering to different needs and preferences. Their commitment to customer focus is evident in their approach.
