How to Contact Bilt? Phone Number, Email, Chat & More

Welcome to the ultimate guide on reaching out to Bilt’s customer support! Ever wondered what sets Bilt’s customer service apart from the rest?

With options like live chat, email (, and phone (844-822-2458), getting in touch has always been challenging. Whether you’re seeking assistance, have billing queries, or want to provide feedback, Bilt’s got you covered.

Continue reading to uncover the step-by-step methods to connect with Bilt’s customer service. From live chat to direct phone calls, we’ve got all the details you need.

How to Contact Bilt Customer Service?

Ever faced an issue and felt lost about whom to contact? With Bilt, you’re never alone.

Whether it’s a query about their unique rewards program or a billing concern, Bilt’s customer service is there to assist.

Method 1: Contacting Bilt Customer Service via Live Chat

Imagine getting real-time responses without the wait for an email or the hassle of a phone call. That’s what Bilt’s live chat offers.

Let’s walk through the process.

Step 1: Go to the Homepage

Navigate to Bilt’s homepage.

image 25

Step 2: Click on the Chat Icon

Spot the chat icon, typically located at the bottom right.

image 26

Step 3: Initiate Conversation

Click on the chat icon and initiate a conversation.

image 27

Step 4: Address Your Concerns

Engage with a representative to get the assistance you need.

Method 2: Contacting Bilt Customer Service via Phone

Bilt’s phone support offers a personal touch for those who prefer a more direct approach. It’s not just about making a call; it’s about connecting with a team that understands your needs.

Dial 844-822-2458 and state your issues. Remember to be clear and concise when reaching out, ensuring your concerns are well-articulated.

Bilt values respectful communication, so let’s make every conversation count.

Method 3: Contacting Bilt Customer Service via Email

Reaching out to Bilt’s dedicated team is just an email away.

Whether you have questions about their unique rewards program or need assistance with your account, Bilt’s email support is there to help.

Just shoot an email to and expect a professional, timely reply.

For Instance

Dear Bilt Support Team,
I recently encountered an issue with my rewards points not reflecting correctly. I’ve checked the FAQs and tried troubleshooting, but the problem persists.
Could you please assist?
[Your Name]

Method 4: Contacting Bilt Customer Service via Social Media

Did you know? Bilt is just a tweet or a message away on your favorite social platforms!

Connect with them on FacebookTwitterLinkedInInstagramYouTube, and TikTok.

For Instance, on Twitter

Hey @BiltRewards, I’ve been trying to resolve an issue with my account for a few days. Reached out via email but haven’t heard back. My reward points seem off. Can you help? #CustomerSupport

Remember, each platform has its unique audience and style. Tailor your message accordingly, and Bilt’s responsive team will assist!

How Do I File a Complaint With Bilt?

If you have concerns or issues with Bilt, they offer multiple channels to voice your complaints.

You can reach out via phone at 844-822-2458, email, or mail them directly at 

31 Bond St Apt 6
New York
NY 10012-2782

When filing a complaint, be specific, provide all relevant details, and back up your claims with any necessary documentation or evidence.

How Do I Contact a Human at Bilt?

While automated systems can be efficient, sometimes you need the human touch. Bilt understands this.

For direct human interaction, you can call their customer support at 844-822-2458. Though you might initially connect with an automated system, stay patient and follow the prompts to reach a live representative.

Live chat on their website is another avenue where, after initial computerized responses, you can request to chat with a human for more complex issues.

Final Thoughts

Bilt’s commitment to customer service is evident in its multiple communication channels.

Whether you prefer phone, email, or live chat, they ensure your concerns are addressed promptly and professionally.

Scroll to Top