How to Contact Micro Merchant Systems? Phone Number, Email, Chat & More

Navigating the world of pharmacy software can be daunting, but with Micro Merchant Systems, you’re never alone. If you’ve ever wondered how to reach out to micro merchant customer service, you’re in the right place. Dive in to discover the standout features of their support system.

Reaching out to Micro Merchant Systems is a breeze. You can contact them at 516-408-3999 or 866-495-3999. Alternatively, drop them an email at They also offer live chat and support ticket options for your convenience.

Stay with us as we delve deeper into the various methods to contact Micro Merchant Systems. Whether you prefer a direct phone call, an email, or a real-time chat, we’ve got you covered. Let’s explore step-by-step instructions to ensure you get the assistance you need.

How to Contact Micro Merchant Customer Service

We understand that diving into a new product or service can be overwhelming. Questions arise, and clarity is sought. Thankfully, customer support is always there, ready to shed light on any uncertainties you might have.

Method 1: Contacting Micro Merchant Systems Customer Service via Live Chat

In the fast-paced world of pharmacy software, having immediate access to support can be a game-changer. Micro Merchant Systems understands this need and offers a live chat feature to provide real-time assistance.

Let’s dive into how you can harness this tool to get the help you need right when you need it.

Step 1: Access the Official Website

Begin by navigating to Micro Merchant Systems’ official website.

Step 2: Head to the ‘Contact’ Section

micro merchant customer service- Step 2

Once you’re on the website, direct your attention to the “contact” option, typically at the homepage’s top right corner. This section is a hub for various communication methods, including the live chat feature.

Step 3: Launch the Live Chat

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Within the “Contact Us” segment, you’ll notice an option labeled “Chat with Us via Our Website.” Clicking on this will activate a chat box, signaling you’re ready to converse. 

If you’re more of a visual person, keep an eye out for a chat box icon on the bottom right corner of the page. Clicking this icon will also usher you into the chat environment.

Step 4: Engage and Inquire

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With the chat box now open, you can commence your dialogue. Whether you have questions about their software, need technical support, or want to provide feedback, a knowledgeable representative from Micro Merchant Systems will be on the other end, eager to assist.

Utilizing the live chat feature is a testament to Micro Merchant Systems’ commitment to providing timely and efficient support.

It’s just one of the many ways they ensure their customers are always in the loop and stay aware of the situation.

Method 2: Contacting Micro Merchant Systems Customer Service via Phone

In the intricate world of pharmacy software, a direct conversation can clear up any confusion. With its commitment to customer-centricity, Micro Merchant Systems offers a direct line to its experts. 

Contact Micro Merchant Systems at either 516-408-3999 or the toll-free number 866-495-3999. These lines are open Monday to Friday from 8 AM to 9 PM ET, Saturday from 9 AM to 5 PM ET, and Sunday from 10 AM to 5 PM ET.

Before dialing, jot down your concerns or questions. This ensures your conversation is concise and to the point, saving both your time and the representative.

Speak clearly, providing any relevant details or account information. Remember, the representative is there to help, so maintaining a respectful tone will ensure a productive conversation.

Method 3: Contacting Micro Merchant Systems Customer Service via Email

In the digital age, email remains a trusted and efficient method of communication. For those who prefer a written approach, Micro Merchant Systems offers a direct email channel at to address your concerns.

Email outreach allows for a detailed yet concise way to present your queries or feedback. This method is especially useful for non-urgent matters or when you need to attach relevant documents or screenshots.

For Instance:

Subject: Issue with Software Update


Dear Micro Merchant Systems Support Team,

I recently updated my software and encountered a few glitches. I’ve attached screenshots for reference. Could you please assist? 

Awaiting your prompt response.

Best regards,

[Your Name]

Other Email Contacts

Business/Accounting-Related Inquiries:

Sales Inquiries:

Remember, while emails offer the advantage of detailing, it’s essential to be clear, respectful, and to the point to ensure effective communication.

Method 4: Contacting Micro Merchant Systems Customer Service via Social Media

In today’s digital era, Micro Merchant Systems embraces the power of social media to foster seamless communication with its users. 

Whether you’re seeking assistance, have a query, or simply want to provide feedback, their active presence across multiple social platforms ensures you’re heard.

For direct outreach, consider visiting their Facebook, Twitter, LinkedIn, Instagram, or YouTube profiles. Each platform offers a unique way to engage, ensuring your concerns are addressed promptly and efficiently. 

Remember, while social media is convenient, always maintain a respectful and professional tone in your interactions.

How do I file a complaint with Micro Merchant Systems?

Filing a complaint with Micro Merchant Systems is straightforward and user-friendly. The company provides multiple channels to ensure your concerns are addressed promptly.

For a direct approach, you can email your issue to If you prefer a more traditional method, mail your concerns to their headquarters at 6800 Jericho Turnpike, Suite 203E, Syosset, NY 11791. 

When detailing your complaint, be specific, and provide any relevant documentation or evidence to support your claim. This not only expedites the resolution process but also ensures clarity in communication.

How do I contact a human at Micro Merchant Systems?

Sometimes, the intricacies of pharmacy software require a human touch for resolution. Micro Merchant Systems acknowledges this and provides avenues for direct human interaction. 

If you’re looking for immediate assistance, dial their phone numbers: 516-408-3999 or 866-495-3999. While automated systems or chatbots might initially greet you, stay patient and follow the prompts to connect with a live representative. 

For those who prefer a more interactive approach, their live chat feature, accessible via their website, often bridges the gap between automated responses and human interaction. 

Final thoughts

Navigating the digital landscape of customer support can sometimes feel impersonal. However, companies like Micro Merchant Systems prioritize human interaction, ensuring that every concern is addressed with care and expertise. 

So, whether it’s a simple query or a complex issue, rest assured that a helping hand is just a call or a click away.

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