How to Contact Sitel? Phone Number, Email, Chat & More

Hey there, curious reader! Wondering how to get in touch with Sitel’s customer service? You’re in the right place! Stick around, and we’ll guide you through it.

When you need to reach out to Sitel, you’ve got multiple options! Dial their phone number at 865-347-6116, email, or engage in a live chat. They’re also active on social media, so take your pick!

Keep reading to find out how to contact Sitel’s customer service via live chat step by step. We’ve got the steps laid out for you, easy!

How to Contact Sitel Customer Service?

Got a question or need some help? Sitel’s customer service is just a click away. Whether it’s about billing, service issues, or general inquiries, they’ve got you covered.

Method 1: Contacting Sitel Customer Service via Live Chat

So, you’re a fan of instant messaging, huh? Good news! Sitel offers a live chat feature that’s as easy as pie.

Step 1: Visit Sitel’s Homepage

Open your web browser and go to Sitel’s homepage.

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Step 2: Locate the Chat Icon

Once you’re on the homepage, look for the chat icon. It’s usually at the bottom right corner of the screen.

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Step 3: Initiate the Chat

Click on that chat icon to start a conversation. A chat window will pop up, connecting you to a Sitel representative.

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Step 4: Connect with a Representative

After the chat window opens, you’ll be connected to a Sitel representative to assist you with your queries.

Method 2: Contacting Sitel Customer Service via Phone

Sitel has got you covered if you’re more of a talk-on-the-phone person. Dial their customer service number at 865-347-6116 to get real-time assistance.

Keep your questions clear and concise to make the most of your call.

Method 3: Contacting Sitel Customer Service via Email

If you prefer putting things in writing, Sitel’s customer service can be reached at This method lets you detail your concerns while giving the team ample time to respond thoroughly.

For Instance

Dear Sitel Support Team,
I’ve encountered an issue with my account and haven’t found a solution in your FAQs. Could you please assist? Looking forward to your prompt response.
Best, [Your Name]

Method 4: Contacting Sitel Customer Service via Social Media

Hey, social media-savvy folks, can you slide into Sitel’s DMs for help? You can find them on Facebook, Twitter, LinkedIn, Instagram, YouTube, and TikTok.

Example on Twitter

Hey @foundeverglobal, tried reaching out via chat but no luck. My account seems to have a billing issue. Can you help?

So go ahead, pick your platform, and shoot your query. Sitel’s social media team is always on the lookout to assist you.

How Do I File a Complaint With Sitel?

If you need to file a complaint with Sitel, you can reach out via phone at 865-347-6116, email at, or regular mail at

11221 Outlet Dr
TN 37932

When emailing or mailing, be specific about your issue and include any relevant documentation to strengthen your case.

How Do I Contact a Human at Sitel?

Speaking to a human at Sitel is often more effective for complex issues. You can call their customer service at 865-347-6116.

While you may initially connect with an automated system, follow the prompts to reach a human representative.

Live chat is also available, with generally short wait times.

Final Thoughts

Whether through live chat, phone, or social media, Sitel offers multiple avenues for customer support.

Choose the one that suits your needs, and rest assured, help is just a click or call away.

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