Autel Customer Service: Phone Number, Email & More

Autel is a global leader in the production of professional automotive diagnostic tools and equipment.

This comprehensive guide covers all possible ways to contact Autel, ensuring you can reach out to them through your preferred method.

Autel Customer Service Number

Autel Customer Support (US)


Autel Customer Support (Europe)


Autel Customer Support (Latin America)


Autel Customer Support (China)

0086 -755-8614-7779

Autel Customer Support (Middle East)


Autel Customer Support (Asia-Pacific)


Autel E-mail

Autel Customer Support (US)

Autel Career Opportunities

Autel Customer Support (China)

Autel Sales

Autel Live Chat

To access Autel’s live chat support feature, visit their support page. Click on the BEGIN CHATTING button on the bottom left, choose from support, guide, and vehicle coverage options, or directly chat with a representative.

Autel Social Media Support Contact

Autel Corporate Office Addresses

Autel Headquarters (US)

36 Harbor Park Drive, Port Washington, New York, USA 11050

Autel Headquarters (China)

Floor 2, Caihong Keji Building, 36 Hi-tech North Six Road, Songpingshan Community, Xili Sub-district, Nanshan District, Shenzhen Cit

Autel Europe

Landsberger Str. 408, 4. OG, 81241 Munich, Germany

Autel Latin America

Avenida Americas 1905, 6B, Colonia Aldrete, Guadalajara, Jalisco, Mexico

Autel IMEA Region

906-17, Preatoni Tower (Cluster L), Jumeirah Lakes Tower, DMCC, Dubai, UAE

Autel APAC Region

6th Floor, Ari – Nadoribiru 3-7-7, Shin-Yokohama, Kouhoku-Ku, Yokohomama-Shi, Kanagawa-Ken, 222-0033 Japan

Autel Help Center

For comprehensive support, visit the Autel Help Center for guidance.

Legal Contacts

For legal concerns, you can reach out to Autel through the following channels.

Terms and Conditions

To understand the terms governing your interactions with Autel, explore their comprehensive Terms of Service. This document outlines the guidelines and agreements that shape your engagement with their platform and services.

Privacy Policy

Autel values your privacy, and their Privacy Policy illuminates their approach to collecting, using, and securing your data. This policy outlines their commitment to safeguarding your personal information.

Return and Refund Policy

Navigating returns and refunds is vital for a satisfying shopping experience. Autel Return and Refund Policy provides clarity on their guidelines and procedures.

Customs and Tax

For international customers, understanding Customs and Tax implications is essential. Autel resource offers information on import taxes and customs regulations to ensure a smooth shopping process.

Autel Additional Support Resources

For additional support, visit the FAQ page or the Support page. These resources provide answers to common questions and further information on Autel’s products and services. Some pages you might want to visit are:

Authorized Dealers

For authentic Autel products, refer to their list of Authorized Dealers. This resource ensures you’re purchasing genuine items from approved sources.


If you’re interested in partnering with Autel, their Affiliate program offers exciting opportunities. Join their affiliate program to earn rewards by promoting their products.

Autel Drones

Explore Autel’s innovative drone offerings at their Autel Drones collection. Discover cutting-edge technology and features for aerial exploration and photography.

Shipping Guide

For a seamless shopping experience, understand Autel’s Shipping Guide. This resource provides information about shipping methods, delivery times, and associated details.

About Autel

autel featured image

Autel is a leading provider of automotive diagnostic solutions and advanced TPMS equipment. With a global presence, Autel is committed to creating maximum long-term value for its customers.

Rooted in innovation, Autel’s commitment to excellence is evident in their pursuit of creating tools that empower automotive enthusiasts. This commitment underscores their mission to drive automotive diagnostics and technology forward.

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