DXL Customer Service: Phone Number, Chat, Email & More

DXL, a dedicated omni-channel retailer, exclusively serves the Big + Tall guy, a group historically sidelined in the fashion industry.

With an extensive assortment of brands and exclusive styles, DXL ensures that every customer not only finds their size but also enjoys a shopping experience like everyone else.

DXL Customer Service Number

DXL Customer Support


DXL E-mail

DXL Customer Service Email

DXL Live Chat

DXL offers a seamless live chat support feature to assist you with your queries. To initiate a chat session, visit the website and click on the “Chat Now” button.

Provide the necessary details, and click SUBMIT to start chatting with a representative.

DXL Social Media Support Contact






DXL Corporate Headquarters

555 Turnpike Street, Canton, MA 02021

DXL Help Center

For those seeking assistance, DXL provides a dedicated Help Center to address your concerns.

The DXL Help Center can be accessed through their official website, offering a range of support options to cater to your needs.

DXL Legal Contacts

DXL ensures transparency and clarity by providing essential legal resources for its users. These resources offer insights into the company’s policies and terms of service.

Privacy Policy

DXL’s privacy policy outlines how the company collects, uses, and protects user data. Learn more about their commitment to user privacy.

Terms and Conditions

Understand the terms of service and the guidelines for using DXL’s platform.

Security Policy

DXL prioritizes user security. Discover how they safeguard user information and ensure platform integrity.

DXL Additional Support Resources

DXL offers a plethora of resources to enhance the user experience and provide comprehensive support.

Rewards Club

DXL’s rewards club offers exclusive benefits and deals for its members. Explore the perks and join the club.


Looking for discounts? DXL’s deals section showcases ongoing promotions and offers.

Returns and Exchanges

DXL has a straightforward return and exchange policy. Understand the process and terms for returns and exchanges.

Shipping and Delivery

Get information on DXL’s shipping policies, delivery times, and charges.

Store Finder

Locate the nearest DXL store using their store finder feature. Find a store near you here.

About DXL

DXL, an omni-channel retailer, has been exclusively serving the Big + Tall community, a demographic often overlooked in the fashion industry.

With sizes ranging from 1XL to 8XL and waist sizes from 38” to 70”, DXL offers an unparalleled assortment of brands, fits, and exclusive styles. This ensures that every customer not only finds their perfect fit but also experiences shopping like everyone else, wearing what they desire.

With a singular focus on Big + Tall guys, DXL has spent over three decades perfecting their proprietary fit. This dedication ensures that customers always look and feel their best. DXL’s stores are designed with modern aesthetics, wider aisles, and spacious dressing rooms.

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