How to Contact DXL? Phone Number, Email, Chat & More

Welcome, fashion-forward folks! Ever wondered how to get in touch with DXL, the go-to brand for Big + Tall fashion? Well, you’re in the right place. Let’s unravel the mystery together.

Reaching out to DXL is a breeze! Whether you want to chat live, call, or explore their extensive online resources, DXL ensures you’re always in good hands. Dial 1-855-ShopDXL (855-746-7395) or jump into a live chat on their website for immediate assistance.

Dive deeper to uncover the various avenues to connect with DXL’s exceptional customer service. From live chat to phone support, we’ve got you covered with step-by-step guidance.

How to Contact DXL Customer Service?

Ever had a fashion emergency or just needed some advice on the perfect fit? DXL’s customer service is here to assist.

Whether it’s an inquiry about their exclusive styles or feedback on their service, DXL values your voice.

Method 1: Contacting DXL Customer Service via Live Chat

Got a quick question or need instant feedback?

DXL’s live chat is just a click away, ensuring you get real-time responses from their dedicated team.

Step 1: Go to the Website 

Navigate to DXL’s official website.

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Step 2: Find the Chat Button 

Scroll down and locate the Chat Now button.

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Step 3: Start Chatting

Click on the button, and a chat window will pop up.

Step 4: Press Submit

Enter all your details as prompted and hit SUBMIT to initiate the chat.

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Method 2: Contacting DXL Customer Service via Phone

When you’re in the mood for a chat or need immediate assistance, DXL’s phone support is at your service. With a dedicated team that understands the Big + Tall fashion world inside out, you’re guaranteed an enlightening and efficient conversation.

To reach out, dial 1-855-ShopDXL (855-746-7395). Remember to be clear and concise in your conversation, ensuring you provide all necessary details. This ensures that the representative can assist you effectively and promptly.

Method 3: Contacting DXL Customer Service via Email

If you prefer putting things in writing, DXL’s email support is at your disposal. Contact their dedicated team directly at for a detailed response.

When crafting your email, ensure it’s clear and concise. Start with a brief introduction, state your query or concern, and provide any necessary details.

For Instance

Dear DXL Support,
I recently purchased from your online store and encountered an issue with the sizing. I’ve tried resolving it through the website but had no luck.
Could you please assist me with this? My order number is #12345.
Awaiting your prompt response.
[Your Name]

Method 4: Contacting DXL Customer Service via Social Media

For the social-savvy fashionistas, DXL is just a tweet or DM away!

You can connect with DXL on their official social media platforms like Facebook, Twitter, LinkedIn, Instagram, and YouTube.

For Instance, on Twitter

@DXL, I’ve been trying to get a resolution on my recent order #12345. I reached out via email but haven’t heard back. The shirt I received has a slight tear. Can you assist? #CustomerSupport

How Do I File a Complaint With DXL?

If you have concerns or issues with DXL, they offer multiple channels to voice your complaints.

You can reach out via phone at 855-746-7395, email, or mail them directly at

555 Turnpike Street
MA 02021

When detailing your complaint, be specific about the issue, provide relevant order numbers or details, and consider attaching evidence.

How Do I Contact a Human at DXL?

While automated systems can be efficient, sometimes you need the human touch. DXL understands this and offers channels that lead to actual human interaction.

Whether dialing their phone number, 855-746-7395, or navigating through their live chat, there’s always a way to connect with a human representative. If you encounter automated responses, be patient and follow prompts that typically lead to customer support personnel.

Remember, DXL’s live chat support is designed to connect you swiftly with their team, ensuring your concerns are addressed promptly.

Final Thoughts

DXL stands out with its dedicated customer support tailored for the Big + Tall fashion community.

With multiple channels to reach out to and a team ready to assist, your shopping experience is in good hands.

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