How to Contact Lost Ark? Email & More

Hey there, fellow gamer! Have you ever found yourself in a pickle while navigating the vast world of Lost Ark? Well, you’re in luck! Here’s your ultimate guide on how to get in touch with Lost Ark’s customer support.

Lost Ark’s got your back when you’re in need! Contact their customer service through email (, or even their Discord server. Whether it’s a game glitch, a billing issue, or a general inquiry, their team is ready to assist.

Dive into this guide to uncover the various avenues to contact Lost Ark’s customer support. From Discord chats to traditional phone calls, we’ve covered you with step-by-step instructions.

How to Contact Lost Ark Customer Service?

We’ve all been there – facing a tricky in-game challenge or a billing query that doesn’t make sense. In moments like these, reaching out to Lost Ark’s customer support can be a game-changer.

Their team is knowledgeable and quick to assist, ensuring you get back to your gaming adventures in no time.

Method 1: Contacting Lost Ark Customer Service via Discord Server

Discord is for more than just voice chats and guild meetings. Lost Ark has harnessed its power to offer top-notch customer support.

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Step 1: Access Lost Ark’s Official Discord Server

Begin by navigating to Lost Ark’s official Discord server. You will find an invite link on their website.

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Step 2: Navigate to the Support Channel

Once you’re in, look for a support or customer service channel. This is where the magic happens!

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Step 3: Initiate a Chat

Type out your query or concern in the support channel. A representative or a helpful community member will typically respond quickly.

Step 4: Follow Up If Needed

Don’t hesitate to follow up if your issue still needs to be resolved. Lost Ark’s team values its gaming community and will address your concerns.

Method 2: Contacting Lost Ark Customer Service via Email

Reaching out to Lost Ark’s dedicated team is just an email away. Drop them a line at for any queries or concerns.

Lost Ark values its gaming community, and their email support is a testament to that commitment. Whether you’re facing an in-game challenge or have a suggestion, email

For Instance:

Hello, Lost Ark Support Team
I recently encountered an issue with my in-game purchase. I’ve tried troubleshooting based on the FAQs but haven’t had any luck. The transaction ID is #12345.
Could you please assist?
Awaiting your prompt response.
[Your Name]

Method 3: Contacting Lost Ark Customer Service via Social Media

In today’s digital age, Lost Ark is just a tweet or a post away. Their active presence on social media platforms ensures you’re always heard.

You can connect with them on FacebookTwitterInstagramYouTube, and TikTok.

For Instance, on Twitter:

Hey @playlostark, I’ve been facing an issue with my recent in-game purchase. I tried emailing, but I thought I’d ping here, too. Transaction ID: #12345. Can you help? #LostArkSupport

Remember, every platform has its unique audience and tone. Ensure your message aligns with the platform’s ethos for a quicker response.

How Do I File a Complaint With Lost Ark?

If you have concerns or issues with Lost Ark, there are several channels to voice your complaints. You can email them at or send a letter to their mail address at Services LLC
410 Terry Ave N, Seattle
Washington 98109-5210
United States

When filing a complaint, it’s crucial to provide detailed information about your concern and back it up with any relevant evidence or documentation.

How Do I Contact a Human at Lost Ark?

Sometimes, speaking to a human representative can make all the difference in resolving complex issues.

While Lost Ark offers various customer support channels, if you’re looking to bypass automated systems and chatbots, your best bet would be the Discord server.

Final Thoughts

Lost Ark’s commitment to its gaming community is evident in its diverse support channels. Whether you’re a casual player or a hardcore gamer, their team ensures you’re always aware of the situation.

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