How to Contact Caribou Coffee? Phone Number, Email, Chat & More

Ever wondered how to get in touch with Caribou Coffee’s exceptional customer support? Let’s dive into the world of Caribou Coffee and explore its unique ways.

Caribou Coffee offers a variety of ways to connect with their customer service. Whether you prefer a direct phone call at 888-227-4268, engaging in a live chat on their website, or reaching out via their official social media channels.

Continue reading to uncover the step-by-step methods to contact Caribou Coffee’s customer service. From live chat to social media, we’ve detailed it all for you.

How to Contact Caribou Coffee Customer Service?

Whether seeking clarity about a product, need assistance with an order, or want to share feedback, Caribou Coffee’s customer service is always ready to help.

Their commitment to creating day-making experiences extends to their support services, ensuring every interaction is as delightful as their coffee.

Method 1: Contacting Caribou Coffee Customer Service via Live Chat

Want a quick response? Caribou Coffee’s live chat is the way to go. It’s as refreshing and straightforward as their cold brew!

Step 1: Visit the Homepage

Start by navigating to the Caribou Coffee homepage.

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Step 2: Click on the Chat Icon

On the bottom right corner, you’ll find a chat icon. Click on it to initiate a conversation.

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Step 3: Interact with a Representative

Once the chat window opens, you can discuss your concerns or queries with a Caribou Coffee representative.

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Step 4: Conclude the Chat

After getting assistance, you can close the chat window and continue browsing or shopping.

Method 2: Contacting Caribou Coffee Customer Service via Phone

Caribou Coffee offers a warm line for those who prefer a more direct approach, just like their brews.

A phone call can sometimes be the quickest way to get the answers you need, especially when you’re on the go.

Dial 888-227-4268 to connect with Caribou Coffee’s dedicated customer service team. When calling, ensure you have all relevant details at hand.

Speak clearly, be concise, and always maintain a respectful tone. Remember, the person on the other end is there to help!

Method 3: Contacting Caribou Coffee Customer Service via Email

Got a detailed query or feedback? Caribou Coffee’s email support is here for you. Reach out directly to for comprehensive assistance.

Caribou Coffee values every email they receive. You ensure your voice is heard by sending your concerns or feedback to

Their team is dedicated to timely and thorough responses, ensuring you’re always in the loop.

For Instance

Hello, Caribou Coffee Team,
I recently visited one of your outlets and had a few concerns regarding my order. I tried reaching out via live chat but couldn’t get a resolution.
My order number is #12345, and I faced an issue with the beverage I received.
Could you please assist? I look forward to a prompt response.
Thank you

Method 4: Contacting Caribou Coffee Customer Service via Social Media

Engage with Caribou Coffee in the digital realm! Their social media channels are buzzing with activity, making it a vibrant space for interaction.

You can connect with Caribou Coffee on Facebook, Twitter, LinkedIn, Instagram, YouTube, and TikTok.

For Instance, on Twitter

Hey @cariboucoffee, I recently had an issue with my order at one of your outlets. I’ve tried contacting you via email but haven’t received a response yet. My order number is #12345. Can you assist here? Thanks!

Remember, each platform has its unique audience and tone. Ensure your messages are tailored to fit the platform’s ethos while being respectful and clear.

How Do I File a Complaint With Caribou Coffee?

If you have concerns or feedback for Caribou Coffee, several avenues exist to voice them.

You can reach out via phone at 888-227-4268, send an email to, or mail your concerns to their headquarters at

Caribou Coffee Operating Company, Inc.
3900 Lakebreeze Ave N
MN 55429

When filing a complaint, ensure you provide all relevant details and, if possible, back it up with evidence or documentation.

How Do I Contact a Human at Caribou Coffee?

While automated systems can be efficient, nothing beats the personal touch of human interaction, especially when dealing with intricate issues.

You can dial 888-227-4268 at Caribou Coffee to speak directly with a representative. Though you might initially connect with an automated system, stay patient and follow the prompts to reach a human.

Live chat on their website is another avenue that often leads to human interaction but be prepared for potential wait times during peak hours.

Final Thoughts

Caribou Coffee’s commitment to customer service shines through its multiple communication channels.

Whether you seek assistance, provide feedback, or resolve issues, they’re ready to help. Remember, effective communication is key to a swift resolution.

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