Have you ever wondered how to contact Vitacost, the go-to place for all your health and wellness needs? Discover the standout features of Vitacost’s customer support and what truly sets them apart.
When you need to connect with Vitacost, you’ve got various options at your fingertips. Whether through a quick phone call to 800-381-0759, emailing CustomerSupport@vitacost.com, or initiating a live chat, their team is ready to assist you.
Continue reading to unveil the step-by-step methods to contact Vitacost’s customer service. Whether you have a query, need assistance, or want to give feedback, we’ve got you covered!
How to Contact Vitacost Customer Service?
Whether seeking clarity on a product, need assistance with an order, or want to share feedback, contacting Vitacost’s customer support can make all the difference.
Their dedicated team ensures that every interaction is smooth and satisfactory.
Method 1: Contacting Vitacost Customer Service via Live Chat
Vitacost’s live chat is a fantastic option for those who prefer real-time interactions. It’s quick, efficient, and gets you the answers you need in no time.
Step 1: Navigate to Vitacost’s Contact Page
Start by visiting the contact page.
Step 2: Click the Chat with Us Button
You’ll find a Chat with us button on the contact page. Click on it to initiate the chat.
Step 3: Enter Your Details
Before starting the chat, you’ll need to provide some basic details. Fill them in as prompted.
Step 4: Start the Chat
Once you’ve entered your details, click the Start Chat button. A representative will be with you shortly to assist with your queries.
Method 2: Contacting Vitacost Customer Service via Phone
Nothing beats a good old-fashioned phone call when you’re looking for a direct and immediate connection. Vitacost understands this and ensures their lines are open for you.
Dial 800-381-0759 to connect with Vitacost’s dedicated customer service team. They are available from Monday-Friday 8 am-9 pm EST, Saturday, 9:30 am-6 pm EST, and are closed on Sundays.
Remember to be clear with your queries and maintain a respectful tone when you call. This ensures a smooth conversation and quicker resolution.
Privacy Office: 800-381-0759
Method 3: Contacting Vitacost Customer Service via Email
Reaching out to Vitacost via email is a breeze. All you need to do is drop a message to CustomerSupport@vitacost.com, and their dedicated team will be on it.
If you have detailed queries or require assistance with a specific order, emailing CustomerSupport@vitacost.com is a great way to get comprehensive support.
Hello, Vitacost Support Team
I recently placed an order (Order ID: 12345) and have a few questions regarding its delivery. I tried checking the status online but couldn’t find the needed details.
Please assist me with this.
Awaiting your prompt response.
Best regards, [Your Name]
Method 4: Contacting Vitacost Customer Service via Social Media
Did you know? Vitacost is not just active but super responsive on social media!
For Instance, on Twitter
Hey @vitacost, I’ve been trying to get an update on my recent order (Order ID: 12345) via your website, but I need some help. I emailed the support team yesterday but am still awaiting a response. Can you help me out here? #CustomerSupport
Remember, each platform has its unique style of communication. So, tailor your messages accordingly, and you’ll surely get assistance!
How Do I File a Complaint With Vitacost?
If you have concerns or issues with Vitacost, they offer multiple avenues to voice your complaints.
You can reach out via phone at 800-381-0759, send an email to CustomerSupport@vitacost.com, or even send traditional mail to
4700 Exchange Court Suite 200
When filing a complaint, it’s crucial to provide all relevant details and back up your concerns with any necessary documentation or evidence for a more effective resolution.
How Do I Contact a Human at Vitacost?
While automated systems can be efficient, sometimes you need the human touch, especially when dealing with intricate issues.
Vitacost offers phone support at 800-381-0759, where you might initially encounter automated prompts. However, you can connect with a live representative with patience and navigation.
If you’re seeking immediate human interaction, their live chat support is a great option, though you might have to navigate through initial automated responses.
Vitacost is dedicated to ensuring customer satisfaction. With multiple channels of communication, they strive to address all concerns promptly. Always approach with clarity and patience for the best outcomes.